What is DocuSign?
With DocuSign you can sign your documents (applications, loan forms and more) electronically and easily. When your form or application is complete it is electronically sent to the Credit Union, saving you time, money and gas. Whether you’re at your home or office, or even on-the-go DocuSign works every time. It’s safe, it’s secure, and it’s legally binding.
- Please be aware that this process may verify your identity by asking a series of random "out-of-wallet" questions, which may be created from public record and credit databases.
How do I know if I can eSign a document?
If you see the word 'eDocument' listed after a title, that means the application or form is designated to use this DocuSign process.
- Please note that a valid email address and internet access is required to complete any of the eDocuments.
Is DocuSign Safe/Secure?
Yes. Protecting your finances is our top priority. When a form or document contains highly sensitive information, we don’t take risks. DocuSign offers a comprehensive approach to security to ensure the confidentiality, integrity, availability, authenticity and enforceability of your forms and documents.
How do I know my eDoucment was received/submitted?
Once you have completed and submitted your eDocument, you will receive conformation by email that your request was received by the Credit Union.
- For all eDocuments, please allow at least two business days for the Credit Union to process your request.
If your wallet has been lost or stolen, take the following actions:
- Call the three major credit reporting agencies (Equifax: 1-800-525-6285, Experian: 1-888-397-3742 and Trans Union: 1-800-680-7289) and ask them to immediately place a Fraud Alert on your name and Social Security number. The alert means any company that checks your credit knows your information was stolen and they have to contact you by phone to authorize new credit.
- Notify the SSN national fraud hotline at 1-800-269-0271.
- Cancel your credit cards. You can contact SCCU Visa and Debit MasterCard here.
- File a police report the same day, if at all possible, in the jurisdiction where your wallet was stolen.
South Central Credit Union has a partnership with Credit Union Service Center Shared Branching Network. Members can visit any of the more than 5,000 shared branches across the United States to conduct financial transactions. To locate a convenient Credit Union Service Center near you, click here.
Vishing is the telephone equivalent of phishing. Vishing is the act of using the telephone in an attempt to scam the user into surrendering private information that will be used for identity theft. The scammer usually pretends to be a legitimate business, and fools the victim into thinking he or she will profit. South Central Credit Union will never call asking you for any ersonal or account information.
Our routing number is 272481680
South Central Credit Union has a partnership with Credit Union Service Center Shared Branching Network. Members can visit any of the more than 5,000 shared branches across the United States to conduct financial transactions. To locate a convenient Credit Union Service Center near you, click here.
If your employer offers direct deposit, give the payroll department our credit union’s routing number 272481680 and your account number.
Members can email us at southcentral@southcentralcu.org, or reach is through the website at https://www.southcentralcu.org/contact-us. Please remember to never include account numbers or details in electronic messages.
Our fax number is 517-787-7082.
- About South Central Credit Union
- Account Questions
- ATM Questions
- Certificates of Deposit Questions
- Checking Questions
- Debit Card Questions
- Financial Literacy Questions
- General Product and Service Questions
- Home Banking Questions
- Loan and Credit Questions
- Miscellaneous Questions
- Roth IRA Questions
- Security Questions